Wednesday, May 28, 2008

The 7 Top Tips for Implementing Learning Technology. The Vendors View!

We recently brought some very well known and experienced learning technology suppliers together and asked them to list their top tips for implementing learning technologies.

This is what they came up with.

So, if you are contemplating a project this list might just be the difference between success and failure.

1) Internal Ownership
2) Clear Objectives
3) Clear Statement of Work
4) Small, Achievable, Bite Sized Steps
5) Constant Communication
6) Understanding of your own internal culture and what will work
7) Work together as a partnership

Their top 7 are enlightening not just because they will help you with your implementation. What is interesting about the list is it also plays a part in sustaining the ongoing success of learning technologies in organisations well beyond implementation.

As people, personality’s business direction and challenges inevitably start to change, then these seven tips actually become a continuous mantra to keep your solutions live and effective.

After all, what happens if your original stakeholder leaves? You can't ignore the situation; you need to align ownership to the business again so it delivers the ongoing business strategy. And often, that's not as easy as you'd want, especially if there is a fundamental change in learning philosophy or you lose a core business champion. That can be a death knell, especially if their replacement fundamentally don’t see appreciate its value.

It’s not just about the technology; it’s the e-learning structures too. Look at Rapid content... if you have a Subject Matter Expert who moves on, what will happen to their content if aren't replaced?

Each item in the list really does feed a whole thought cycle of planning and action well beyond the implementation. Without fresh objectives, and constant communication about how the technologies drive value for learners or stakeholders your solutions will eventually wilt. If you don't put energy into sustaining your solutions life, all the hard work of implementation will eventually unravel.

So, if you already have technologies in place, see if you can answer all those questions without, hesitation, deviation or repetition. Hopefully, it will only take you just a minute. If it doesn't, perhaps you should start drafting those answers now, or start planning how you’re going to get them answered. And don't just think about your back-bone solutions; think about the content solutions too!

Remember, implementing a solution is only part of the work... keeping it going, especially through turbulent situations requires even more passion, partnership and energy that putting it in the first place.

1 comment:

DFerriero said...

Great tips! As a student at a business university, I use e-Learning applications on a daily basis, and am learning about the importance of learning management. Aside from being a student, I am also an intern at SyberWorks, Inc., a leading provider of custom e-Learning solutions and the learning management system industry. e-Learning is definitely an important topic, as it is clearly the future of business and education. Check out our new video podcast on the SyberWorks Police Training Management System, a new product aimed at bringing e-Learning applications to the law enforcement industry, at