Is it time to get Mobile?
- Is there a mobile device? For most, the first item on the checklist will be the availability of device. If it’s not there already, very few have pockets deep enough to furnish audiences with the required hardware. And even when they do, it may not be used as intended. So, does the device already live within your IT estate? For many the answer will be no. But, already this picture is being made all the more interesting by trends in BYOD - or Bring Your Own Device- where employees are using their own tablets and smartphones in a work context.
- Is there an tangible opportunity to raise business performance with that audience? And does the improvement really matter to the business?
- Are the audience operating remotely or off-site?
- Can they / do they need to be supported just in time? Or need remote or off site support?
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