Showing posts with label implementation. Show all posts
Showing posts with label implementation. Show all posts

Wednesday, May 28, 2008

The 7 Top Tips for Implementing Learning Technology. The Vendors View!

We recently brought some very well known and experienced learning technology suppliers together and asked them to list their top tips for implementing learning technologies.

This is what they came up with.

So, if you are contemplating a project this list might just be the difference between success and failure.


1) Internal Ownership
2) Clear Objectives
3) Clear Statement of Work
4) Small, Achievable, Bite Sized Steps
5) Constant Communication
6) Understanding of your own internal culture and what will work
7) Work together as a partnership


Their top 7 are enlightening not just because they will help you with your implementation. What is interesting about the list is it also plays a part in sustaining the ongoing success of learning technologies in organisations well beyond implementation.

As people, personality’s business direction and challenges inevitably start to change, then these seven tips actually become a continuous mantra to keep your solutions live and effective.

After all, what happens if your original stakeholder leaves? You can't ignore the situation; you need to align ownership to the business again so it delivers the ongoing business strategy. And often, that's not as easy as you'd want, especially if there is a fundamental change in learning philosophy or you lose a core business champion. That can be a death knell, especially if their replacement fundamentally don’t see appreciate its value.

It’s not just about the technology; it’s the e-learning structures too. Look at Rapid content... if you have a Subject Matter Expert who moves on, what will happen to their content if aren't replaced?

Each item in the list really does feed a whole thought cycle of planning and action well beyond the implementation. Without fresh objectives, and constant communication about how the technologies drive value for learners or stakeholders your solutions will eventually wilt. If you don't put energy into sustaining your solutions life, all the hard work of implementation will eventually unravel.

So, if you already have technologies in place, see if you can answer all those questions without, hesitation, deviation or repetition. Hopefully, it will only take you just a minute. If it doesn't, perhaps you should start drafting those answers now, or start planning how you’re going to get them answered. And don't just think about your back-bone solutions; think about the content solutions too!

Remember, implementing a solution is only part of the work... keeping it going, especially through turbulent situations requires even more passion, partnership and energy that putting it in the first place.

Friday, November 24, 2006

SaaS for Enterprise Learning?

I have long though that there was a significant potential role for ASP or Software-as-a-Service learning solutions for large enterprise organisations, but I'm not sure whether the vendors really see this (beyond those that SaaS is their main offering anyway). Yes they get the fact that SaaS is a good approach to sub-Enterprise customers (mid-tier etc), and that it is a useful tactical tool for accelerating enterprise customers. But they don't seem to see it as the long term platform of choice for them, believing that privately hosted or behind the firewall are the likely options.

I'm not sure I agree. Tactical platforms have a habit of being more long term than originally envisaged - especially given the challenge with the strategic ducks lined up! I'm also unconvinced that the perceived cost of SaaS over the longer term is disadvantageous compared with fully-costed internal or externally hosted solutions. And you would seem to get much greater flexibility with SaaS, both in terms of commitment, and in terms of flexibility of service, compared with the detailed terms and conditions that a hosting service or internal IT department wants to impose.

I'm interested to know what you think ...